Break-glass Access

The Problem: Emergency Access Is High-Risk and Unstructured

Outages happen. Incidents escalate quickly. And when seconds count, rigid access processes become the bottleneck. But granting admin access ad hoc—especially without guardrails—introduces unacceptable risk.

Axiom’s Approach: Secure Emergency Access, Built for Speed

Axiom provides structured, auditable break-glass workflows. Whether it’s an SRE responding to a production outage or a support engineer needing temporary access to diagnose a customer issue, emergency access is fast—but still governed by policy.

Real-World Flow

  1. An on-call engineer initiates a break-glass request via Slack
  2. Axiom verifies on-call status and enforces contextual MFA
  3. Access is scoped, granted instantly, and auto-expires after the defined window
  4. All activity is logged and flagged for review post-incident

Why It Matters

You don’t need to trade security for speed. Axiom’s break-glass workflows balance both.

✅ Enable real-time incident response
✅ Eliminate always-on superuser accounts
✅ Maintain full auditability—even under pressure

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