Why Modern MSPs Need Dynamic Access Control
As MSPs manage more customer environments, especially in multi-cloud setups, the risk of overprovisioned, unmanaged privileged access grows. Customers rely on MSPs for secure, reliable, and compliant support, but outdated access tools and manual workflows often introduce delays, complexity, and exposure.
Axiom delivers a cloud-native PAM platform purpose-built for MSPs—helping providers like Commit securely scale operations, automate approvals, and eliminate standing access across thousands of managed environments.
Case Study: How Commit Reinvented Access Security with Axiom
About Commit
Commit is a globally recognized AWS Premier Consulting Partner with a Managed Services Competency. They help organizations modernize and operate resilient AWS infrastructure—without compromising on security or compliance.
The Challenge
Managing thousands of customer AWS accounts introduced major risk:
- Standing Privileges created persistent exposure
- Manual Workflows delayed access for support teams
- Audit Gaps made proving compliance labor-intensive
Commit needed a scalable solution that enforced zero standing access while accelerating support workflows.
The Axiom Solution
Commit adopted a Zero Standing Privileges (ZSP) model powered by Axiom, leveraging just-in-time access, strict approval workflows, and full auditability across all customer environments.
Security
- Just-in-Time Access: All privileged access is temporary and task-specific
- Scoped Access Per Account: Proxy accounts and trust relationships isolate permissions by customer
- Real-Time Revocation: Admins can revoke access instantly if risk conditions change
Efficiency
- Self-Service Requests: Engineers request access directly through Microsoft Teams or the Axiom UI
- Delegated Approval: Requests are routed to the stakeholder with the most context
- Policy-Driven Automation: Low-risk tasks are auto-approved; high-risk flows are auditable
“Before Axiom, access provisioning took hours—sometimes days. Now, our teams can support customers in minutes with full compliance.”
—Leonid Rabinovich, Chief Cloud Architect, Commit
Compliance
- Immutable Audit Trails: Every request, approval, and session is logged and exportable
- Justification-Based Governance: Each access request includes a documented business reason
- GRC Alignment: Axiom enforces controls mapped to SOC 2, SOX, ISO 27001, HIPAA, and GDPR
Why Axiom Resonates with MSPs
Designed for Multi-Tenant, Multi-Cloud Operations
- Scoped Access Control: Per-customer roles, per-task durations
- No Infrastructure Overhead: Axiom is fully SaaS-delivered or self-hosted, with zero agent dependencies
- Built-In Segmentation: Prevents cross-customer access and “confused deputy” risks
Self-Service, Not Self-Compromise
- Slack/Teams/Email Support: Requests and approvals where teams already work
- Real-Time Alerts: Notify approvers and stakeholders instantly
- Approval Governance: Enforce separation of duties—no self-approval allowed
Operationally Scalable and Secure-by-Design
- Automated Deprovisioning: No lingering credentials or orphaned permissions
- Context-Aware Workflows: Tailor approvals by role, resource, and sensitivity
- Audit-Ready Reporting: Export logs directly for GRC or customer audits
Future-Proofing MSP Access with Axiom
As more MSPs shift to cloud-first and DevOps-ready operations, legacy PAM can’t keep up. Axiom ensures that:
- No one has access by default
- All access is scoped, time-bound, and justified
- Access decisions are automated, tracked, and auditable
MSPs like Commit use Axiom to build trust, move faster, and scale securely.
👉 Request a Demo to see how Axiom empowers MSPs to secure customer environments while accelerating service delivery.